Human Contact
It ensures interaction with a live, life-sized operator.
DIGITAL HUMANITY
The new era of counter service
Sportello Remoto is a patented system that allows for extensive territorial coverage and improved service quality and performance, all while drastically reducing costs.
In fact, each operator, whether from the central office or working remotely, can simultaneously manage multiple low-traffic peripheral locations.
Unlike old totems, Counter is completely innovative because it maintains human interaction as if one were present in person.
Ideal for those who serve Customers at counters
What are the advantages of Sportello Remoto?
Guaranted Efficiency
Maintain a presence in geographically disadvantaged areas.
Savings
It optimizes staff costs: one operator can manage multiple locations simultaneously from their station.
Innovative Simplicity
Does not disrupt the perception of customers who need to physically go to the branch.
Protection
Counteract the phenomenon of abandonment due to physical distance from the bank branches.
The goal?
To reach the most isolated places WITHOUT opening new locations.
Cut out Hidden Costs of managing peripheral locations
Costs go far beyond staff salaries, and in low-traffic locations, they often become prohibitive. However, offering the service is essential
Practical examples of hidden costs
Cost of counter staff and infrastructure
Cost of travel between nearby locations
Cost and management of replacements for vacations or illnesses
Limited opening hours to a few hours a week
Queue management at each location and maintaining setups
Risk of losing customers by closing a less frequented location
Save approximately 40% with Sportello Remoto
Each operator can manage multiple low-traffic peripheral locations simultaneously.
Either from the central office or while working remotely.
How it works?
01. Counter technology
What can a user do when sitting at the Sportello Remoto?
02. Office management
The Counter is completely self-sufficient in office management.
03. Security
Developed in collaboration with Axio.
04. ReWeb Application
The counter comes directly to your home, but with your usual operator.
What can a user do when seated at the Sportello Remoto?
Facial RecognitionAutomatically opens doorsOperators work from homeCRM IntegrationQueue managementIntegrated with infrastructure
Facial Recognition
Advanced facial recognition for quick and secure access, minimizing wait times and enhancing the user experience.
Automatically opens doors
Automatic door opening for smooth, contactless entry, ideal for reducing queues and congestion.
Operators work from home
CRM Integration
Direct integration with your CRM systems for efficient management of data and customer interactions.
Queue management
Optimize queues with intelligent scheduling and access management to avoid congestion.
Integrated with infrastructure
Full integration with existing infrastructure, ensuring compatibility and seamless implementation.
Guarantees High Levels Of Security
TOTAL PRIVACY
Each counter ensures the privacy of all users.
INTEGRATED BACKUP SYSTEM
Ensures the preservation of all data with a 4G backup system.
UNINTERRUPTIBLE POWER SUPPLY
If the power goes out, it has a backup power supply for approximately 30 minutes.
FELECTRONIC SIGNATURE WITH OTP OR GRAPHICAL SIGNATURE
The signature has full legal validity and the signed document is stored according to legal requirements.
FULL RISK INSURANCE
The insurance covers every type of damage.
Sportello comes directly to your home
What our customer say
Sportello Remoto is our technological partner, cutting-edge and secure.
Thanks to it, we have placed three remote terminals that allow taxpayers to perform the exact same activities that were previously carried out in front of our operator.
I thank Sportello Remoto for allowing us to bring our entire company up to standard, ensuring maximum safety for citizens and our employees.
Thank you!
Sportello Remoto has solved crucial problems for us; we are loyal customers.
I came to know Sportello Remoto and the services they offer when we moved to this location in 2005. Mr. Iannelli introduced me to new technologies that allow us to optimize and reduce expenses.
Thanks to the services provided by Sportello Remoto, we have solved some longstanding problems that small and medium-sized enterprises like ours face.
We will never go back. Sportello Remoto assists us with consistently top-notch content to ensure that we, and our clients, can strengthen our existing business relationships.
With Sportello Remoto, we have better organized our communication.
In 2007, we met Mr. Franco Iannelli, who was introduced to us by a colleague from Brescia who had already been using this service for some time.
After discussing the issues related to managing communication across various locations, we were presented with a service that could help us. We liked the project because it is technological, professional, and economical.
With Sportello Remoto, we found a knowledgeable partner and through the services and technologies they provided, we managed to achieve good organization of communications and secretarial duties.
Despite the initial uncertainties related to the new organizational vision and the technology used, we were able to meet our clients’ needs.
I can say that we have achieved our goal.
Thanks to Sportello Remoto, we have cut costs and improved efficiency.
I became acquainted with Sportello Remoto as part of a project initiated by the Chamber of Commerce in Campobasso a few years ago.
Meeting Sportello Remoto turned out to be a very opportune event, as it offered us the chance to utilize advanced technologies and achieve significant savings on services. The solutions proposed by this company proved to be particularly interesting and advantageous for us.
Thanks to the services provided by Sportello Remoto, we have achieved substantial cost savings.
Our relationship with Sportello Remoto has expanded to include additional services they offer, bringing economic benefits and significant efficiency in terms of services and support. The latter, available at any time, has ensured great satisfaction within our association.
Sportello Remoto is the heart of our successful project.
The Serene Onlus Project was fortunate to have the support of Sportello Remoto.
Sportello Remoto was a real springboard because the help and support they have provided from the beginning made it possible for the project to truly become significant.
What I can say is that Sportello Remoto is not just a company, not just a firm. It is a company, a firm that has a heart.
This is very important because finding commercial entities of such significance that also have a big heart means that we can succeed where there would have been enormous difficulties.
Thanks to Sportello Remoto, we were able to better implement our project.
We are partners with Sportello Remoto, a leader in technology and dynamism.
I came across Sportello Remoto a few years ago when my company was in need of services like those they offer.
After several years as a client, I decided to enter into a partnership with Sportello Remoto. I believe that Sportello Remoto is a top company, a leader in its field because it is dynamic and always up-to-date with new technologies, which allows it to have a presence both nationally and internationally.
To date, we have begun the installation of Sportello Remoto that allows companies and public entities to maintain service representation in the territory despite the closure of various branches or other peripheral offices.
I recommend the services of Sportello Remoto to everyone as I have had a good experience and my clients are also satisfied to date.”
Contact us
To contact us, please use the following form. We care about customer satisfaction, so we will try to get back to you as quickly as possible.
ADDRESS
Via Carvina 3,
6807 Taverne,
Switzerland
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